Home » FAQ Register  |  Log In  |  Cart Contents  |  Checkout  |  Forum   
Quick Find
 
 
Use keywords to find the product you are looking for.
Advanced Search



Manufacturers
 


FAQ

  1. Payment Options
  2. Delivery Information
  3. Returns and Exchanges
  4. Contact Details:
  5. Shop Hours

  • Payment Options
    Credit Cards RC Helis accepts the following credit cards through National Bank Merchant Services - MasterCardŽ, VisaŽ NZ Bank Deposit RC Helis feels this is the safest and most secure form of payment available.
    RC Helis / Hobby Hangar Account information:
    National Bank
    STRATEGIC SOURCING LIMITED
    06-0317-0716824-00

    [BACK TO TOP]
  • Delivery Information
    Orders placed before 11:00am for products that are in stock will generally be processed and shipped the same day, providing payment has been recieved in our NZ Bank Account. Orders placed after 3:00pm and on weekends will be processed the following business day. Please allow 1-2 business days for delivery of in stock merchandise

    [BACK TO TOP]
  • Returns and Exchanges
    If you need to return your merchandise because the goods are faulty, repack the product and all accessories that may have accompanied the original shipment in the original packing materials and enclose a letter of explanation. Returned products without a letter of explanation or missing accessories may not be accepted. Merchandise must be in unused condition and in original packaging material. Original shipping and handling and return postage charges will not be refunded. Defective merchandise will be exchanged for same or similar products if returned within 30 days from the date of shipment. Return shipping cost is the responsibility of the customer.
    Non-defective products are subject to a 10.00% re-stocking fee. All returned products are evaluated thoroughly before a final decision is made.
    If returning a product reduces the value of your original order below $75.00 the $5.00 shipping charge will be deducted from your credit.

    [BACK TO TOP]
  • Contact Details:
    241G Kahikatea Drive
    Hamilton 3204
    Hamilton
    New Zealand
    Ph 07 847 9835 or 021 75 6663

    [BACK TO TOP]
  • Shop Hours
    Monday 9:30 to 5:00
    Tuesday 9:30 to 5:00
    Wednesday 9:30 to 5:00
    Thursday 9:30 to 7:00
    Friday 9:30 to 5:00
    Saturday 9:30 to 2:00

    [BACK TO TOP]

Continue
0 items